A BUSY branch of KFC has been forced to close after a new delivery contract resulted in chicken shortages across the country.
The branch on Parsonage Retail Park remains shut today, Monday, as of 1.30pm.
A list of stores which are open is being regularly updated here.
Many customers took to Twitter at the weekend to voice their frustrations.
It was my middle sons 11th birthday yesterday. He wanted us to have a kfc party bucket for his birthday. Then when we went to our local kfc in Leigh, WN7, it was open but they had no signs on the doors saying they had limited stock.
— steph hayes (@mumof3boys84) February 19, 2018
It gave no notice of when operations would be back to normal.
"We've brought a new delivery partner onboard, but they've had a couple of teething problems - getting fresh chicken out to 900 restaurants across the country is pretty complex!" KFC said in a statement.
"We won't compromise on quality, so no deliveries has meant some of our restaurants are closed and others are operating a limited menu, or shortened hours," the company added.
"We know that this might have inconvenienced some of you over the last few days, and disappointed you when you wanted your fried chicken fix - we're really sorry about that."
KFC was previously a client of Bidvest Logistics but has since swapped contract to enlist DHL for food deliveries.
The chicken chain gave a 'shout out' to its restaurant teams, who the company said were 'working flat out to get us back up and running again'.
In its own statement, DHL said: "Due to operational issues a number of deliveries in recent days have been incomplete or delayed.
"We are working with KFC and our partners to rectify the situation as a priority and apologise for any inconvenience this may have caused."
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