WRIGHTINGTON, Wigan and Leigh NHS Teaching Hospitals Foundation Trust (WWL) has scored 100 per cent for cleanliness in the latest PLACE assessments.

Patient-Led Assessments of the Care Environment (PLACE) assessments provide motivation for improvement by providing a clear message, directly from patients, about how the environment or services of a Trust might be enhanced.

Overall, the Trust’s average score was 96.76 per cent, and ranks seventh out of all NHS Acute/Specialist Trusts in the England, and fourth highest in the North West.

The 2019 PLACE assessments took place late last year across all Trust sites and included, for the first time, the Thomas Linacre Centre and six of the community premises owned by WWL. This was also the first year of the updated assessment criteria which was not comparable with previous years PLACE assessments.

The assessments involve local residents, known as Patient Assessors, going into hospitals as part of teams to assess how the environment supports the provision of clinical care, assessing such things as privacy and dignity, food, cleanliness and general building maintenance and, more recently, the extent to which the environment is able to support the care of those with dementia.

From 2016 the assessment also included aspects of the environment in relation to those with disabilities.

WWL’s cleanliness score of 100 per cent put the Trust in joint first place alongside three other Trusts. Condition, appearance and maintenance also scored 100 per cent which also placed WWL joint top with only two other Trusts. WWL’s dementia score was 98.22 per cent, ranking first and disability access came in third at 99.05 per cent.

Overall, WWL’s food average score was 94.6 per cent. The food assessment is made up of three areas; Food (95.79%), Organisational Food (90.74%) and Ward Food (97.28%). Privacy and dignity score was 92.98%

And across the Trust’s acute sites, it was Leigh Infirmary that came out on top in overall scores at 99.4 per cent. The Thomas Linacre Centre scored 98.97 per cent, the Royal Albert Edward Infirmary site scored 96.62 per cent, while Wrightington Hospital scored 96.36 per cent.

David Evans, Director of Estates and Facilities said: “Without doubt, to score 100 per cent in two categories and to be ranked first in three categories is outstanding and our best performance ever. This is a real credit to the hard work and dedication of our outstanding team.

Whilst these are the obvious high points of which we are very proud, we also know that there are still many areas where we can improve over the coming year in readiness for the next inspection.”

“The focus of the team will be to improve on the organisational food performance, improve our community estate condition and access, including the relocation of services to alternative more appropriate facilities, and the continuation of the planned improvements of our public areas at RAEI and Wrightington.”