Leigh GP practices by how easy to reach by telephone

The figures come from the latest GP Patient Survey, which asked patients: "How easy or difficult is it to contact your GP practice by phone?"

Among Leigh practices, Foxleigh Family Surgery was rated the easiest to contact, with 90 per cent of patients saying it was either "very easy" or "fairly easy" to get through by telephone.

Leigh GP surgeries have been ranked by how easy they are to reach by telephone (Image: Unsplash)

Grasmere Surgery and The Avenue Surgery followed close behind on 88 per cent, while Premier Health Team scored 86 per cent.

At the other end of the scale, Westleigh Medical Practice was rated the most difficult to contact by phone, with just 51 per cent of patients saying it was easy to get through.

The survey also found that 35 per cent of Westleigh patients described contacting the practice by phone as difficult, the highest proportion among surgeries included in the figures.

Leigh Sports Village was the second lowest-rated practice, with 57 per cent of patients saying it was easy to contact, while Brookmill Medical Centre recorded 67 per cent and Leigh Family Practice scored 66 per cent.

Premier Health Team recorded the lowest level of dissatisfaction, with only one per cent of patients saying it was difficult to contact by phone.

The results highlight significant differences in patient experience across the area, with a gap of 39 percentage points between the highest-rated and lowest-rated practices.

Full rankings

Foxleigh Family Surgery – 90%

Grasmere Surgery – 88%

The Avenue Surgery – 88%

Premier Health Team – 86%

Old Henry Street Medical Centre – 76%

Lilford & Pennington Park Surgery – 69%

Brookmill Medical Centre – 67%

Leigh Family Practice – 66%

Leigh Sports Village – 57%

Westleigh Medical Practice – 51%

The GP Patient Survey measures patients’ experiences of NHS services, including making appointments, access to care, and communication with their practice.