LAST week I had to change my five-month-old daughter on the toilet floor of the Costa Coffee Drive-Thru in Leigh as there were no baby changing facilities available despite signs saying the contrary.

I explained to the assistant manager that I had to change her on the floor of the toilets.

Her response was: “The other assistant manager was supposed to be putting a note up but hasn’t got round to doing it.”

Once I had said that I had to change my daughter on the floor she responded with: “Well, there’s not a lot I can do about that now is there?”

I wasn’t given an apology, just the offer of a free drink on my next visit.

Well, that won’t be happening any time soon!

T Scott